CUSTOMER SERVICE.

Exceptional customer service is the cornerstone of client satisfaction and long-term business success. We specialise in recruiting customer service professionals who excel in delivering outstanding support, handling inquiries with precision, and ensuring that every customer interaction enhances your brand’s reputation. Whether you need front-line representatives or seasoned professionals, we have the expertise to connect you with candidates who will exceed expectations.

 

Our meticulous search process ensures that the customer service professionals we present are not only empathetic and articulate but also skilled in using the latest customer service tools to manage and resolve issues efficiently.

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OPERATIONS VERTICALS.

Our talent acquisition experts are experienced in a range of Operations verticals, click on the vertical to learn more.

Customer Service

Customer Service Management

Coordination

Executive Assistants

Administrators

Customer Service

Customer Service Management

Coordination

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Media hub.

MANAGING WORKPLACE STRESS: THE POWER OF EMPLOYEE RECOGNITION

By Kayleigh Redrup • April 14, 2025
As we observe Stress Awareness Month this April, it's the perfect time to reflect on the challenges posed by workplace stress and explore effective ways to foster a healthier work environment.

MANAGING STRESS IN THE WORKPLACE: TIPS FOR STRESS AWARENESS MONTH

By Kayleigh Redrup • April 1, 2025
April is Stress Awareness Month , a time to focus on understanding and managing stress in the workplace. As a recruitment agency, we recognise the importance of addressing stress to maintain a healthy and productive work environment. In this blog, we will explore the differences between stress and burnout and provide effective strategies for both employees and employers to manage stress.

THE PSYCHOLOGY OF HIRING: WHAT MAKES A GREAT CANDIDATE STAND OUT?

By Kayleigh Redrup • March 17, 2025
Hiring decisions are not purely based on qualifications and experience—psychological factors play a significant role in shaping how recruiters and hiring managers evaluate candidates. From first impressions and body language to unconscious biases, psychological influences impact every stage of the hiring process. Understanding these factors can help job seekers position themselves as standout candidates.
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