Client Services Director (Comms, Media & Telecomms)

Client Services Director (Comms, Media & Telecomms)

Contract Type:

Permanent

Location:

London

Industry:

Senior Appointments

Contact Name:

Hannah Clarke

Contact Email:

hannah@additionsolutions.co.uk

Posted:

16-Jan-2025

Job Description

We are currently working on behalf of our trusted client who are looking for a Client Delivery Director (Communications, Media and Telecommunications). Our client is an international consultancy which provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment!

 

What You Can Expect

  • Location – London (Hybrid, 1-2 days per week in London office)
  • Salary – £100,000 - £120,000 (plus £10,000 annual bonus)
  • Work type – Permanent

 

Main Responsibilities as a Client Delivery Director (Communications, Media and Telecommunications)

  • Drive client delivery, establish strong client relationships and ensure projects are delivered on schedule and within budget.
  • Build & manage senior and mid-level customer relationships in Business & IT.
  • Prepare and execute an Intelligent Process Automation (IPA) sales strategy with industry vertical sales teams for the assigned accounts.
  • Own all activities in a sales cycle - building a qualified pipeline of opportunities, creating a differentiated solution proposal aligned to a client’s needs, creating a win-win commercial model and driving closure of consulting opportunities.
  • Find opportunities to contribute to and enhance the IPA Practice
  • Strong People Management, to motivate team members and enable them to perform at their best, develop and grow.
  • Establish methodologies to deliver solutions to our clients
  • Own revenue, margin, pipeline, TCV and customer satisfaction for the assigned accounts.
  • Respond to RFIs and RFPs from prospects and clients. 

 

Experience, Skills, and Qualifications

  • Candidates must have experience delivering IT services in the Communications, Media or Telecommunications Sector either directly or via a consultancy.
  • Experience working in an IT consultancy is essential.
  • Experience in coaching or leading delivery teams is preferred.
  • A proactive and hands-on approach, willing to go the extra mile to achieve success.
  • Strong client management experience.
  • Experience selling or delivering Automation or AI services is preferred.
  • Willing to travel approximately 40% annually to client sites if required.

 

What’s In It For You?

  • Amazing company to work for!
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional development and career growth.
  • A collaborative and inclusive work environment.
  • Flexible working arrangements.

 

For further information on this Client Delivery Director (Communications, Media and Telecommunications) role apply below

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying you are confirming you are happy to be added to the Addition mailing list regarding future suitable positions and marketing efforts. You can opt out of this at any time simply by contacting one of our consultants.

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