Cabinet Office
Digital and Technology Microsite

Cabinet Office

The Cabinet Office is at the centre of Government, co-ordinating policy and strategy. Headed by the Permanent Secretary (Richard Heaton) and comprising a number of different business units.

The core objectives of the department are to support the Prime Minister and ensure the effective running of government, be the corporate headquarters for government, in partnership with HM Treasury, and take the lead in certain critical policy areas.

Information about the Cabinet Office can be found by visiting GOV.UK.


Work of Cabinet Office Techonology

The Cabinet Office Digital & Technology Team have been designing a new service organisation which will be responsible for managing Digital and Technology Services for the Cabinet Office, the Department of Culture, Media and Sport and Crown Commercial Services.

Government is resetting its approach to technology. In the past, we have been too focused on the maintenance of large-scale, long-term outsourcing contracts. Systems and services have suffered from inflexibility, complexity and inefficiency but now The Civil Service is aiming to deliver world-class digital services on a modern technological footing based on user needs. It will mean the government bringing high-quality technological capability back in house in order to drive real business transformation.

Further information on the Government Digital Strategy can be found on our YouTube channel.

At this point in time, the Cabinet Office is undergoing a technology transformation programme in order to showcase a different way of delivering technology to the Civil Service.

Watch Richard Heaton, Permanent Secretary, discussing Technology Transformation within Cabinet Office

Information about the Cabinet Office can be found by visiting GOV.UK.


You will be part of the new Digital & Technology Transformation Team, delivering modern and flexible digital and technology services that are cost efficient whilst maintaining high quality services to users.

Responsibilities fall into four categories:

  • Mission IT: The applications and services that are core to specific business units.
  • Common Technology Services: Laptops, WiFi, email - services that are common to all users.
  • Digital Services: Citizen facing services & websites and public services (
  • Shared Services: ERP and people services Note: these are provided centrally to the department.

Read more about the recent focus of the team here.


Organisation Chart

Message from CDO

Thank you for your interest in working for the Cabinet Office Digital & Technology Team. Working at the very heart of government the Cabinet Office offers a unique perspective on the world and how it works. We are using leading edge technologies and methods to deliver a truly modern and user focused system which is the one of the first in the UK and is the first of its kind for a major government department anywhere in the world.

You will play a key part in the Government’s digital agenda. You will be part of the Civil Service Technology Leaders Forum and will work closely with colleagues in the Government Digital Services (GDS) which is part of Cabinet Office responsible for IT across Government and for the exciting programme of reform.

We are committed to recognising excellence and achievement and so offer competitive remuneration for people who choose to work for us. Your success is our success and we foster an environment where ideas can flourish and effort is rewarded.

Our commitment to our people is to provide ongoing opportunities and incentives to learn, develop and grow, both in establishing new job-specific hard skills, as well as softer skills that help people not only as individuals, but also as managers and leaders.

Finally, we stand for something beyond simply increasing profits. We create products and services that clearly add value in the world, making it possible for us all to derive a sense of meaning from our work, and to feel good about the working for The Cabinet Office of the United Kingdom.

Thank you again for your interest and I wish you well with your application.

Yours sincerely,

Conall Bullock
Chief Digital Officer, Cabinet Office



Unfortunately there are no open positions at present but please check back regularly for updates or subscribe to our newsletter for instant updates on new positions.

Applying for the roles is simple and easy, all you have to do is follow the instructions in the Application Process section.

If you'd like further information or are interested in discussing further, please email your CV to or contact us on 0330 024 2273.

The Person

Civil Service Core Competencies

In your statement of suitability you are required to provide, as far as you are able, evidence and proven examples against each of the selected competency criteria (located in each of the person specifications on the Civil Service Job Board)

These responses will be further developed and discussed with those candidates invited for interview.

For full details please see the Civil Service Competency Framework 2012-2017

Civil Service Competencies

1. Seeing the Big Picture

Seeing the big picture is about having an in-depth understanding and knowledge of how your role fits with and supports organisational objectives and the wider public needs. For all staff, it is about focusing your contribution on the activities which will meet Civil Service goals and deliver the greatest value. At senior levels, it is about scanning the political context and taking account of wider impacts to develop long term implementation strategies that maximise opportunities to add value to the citizen and support economic, sustainable growth.

2. Changing and Improving

People who are effective in this area are responsive, innovative and seek out opportunities to create effective change. For all staff, it’s about being open to change, suggesting ideas for improvements to the way things are done, and working in smarter, more focused ways. At senior levels, this is about creating and contributing to a culture of innovation and allowing people to consider and take managed risks. Doing this well means continuously seeking out ways to improve policy implementation and build a leaner, more flexible and responsive Civil Service. It also means making use of alternative delivery models including digital and shared service approaches wherever possible.

3. Making Effective Decisions

Effectiveness in this area is about being objective; using sound judgement, evidence and knowledge to provide accurate, expert and professional advice. For all staff, it means showing clarity of thought, setting priorities, analysing and using evidence to evaluate options before arriving at well-reasoned justifiable decisions. At senior levels, leaders will be creating evidence based strategies, evaluating options, impacts, risks and solutions. They will aim to maximise return while minimising risk and balancing social, political, financial, economic and environmental considerations to provide sustainable outcomes.

4. Leading and Communicating

At all levels, effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm. It’s about supporting principles of fairness of opportunity for all and a dedication to a diverse range of citizens. At senior levels, it is about establishing a strong direction and a persuasive future vision; managing and engaging with people with honesty and integrity, and upholding the reputation of the Department and the Civil Service.

5. Collaborating and Partnering

People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done. At all levels, it requires working collaboratively, sharing information and building supportive, responsive relationships with colleagues and stakeholders, whilst having the confidence to challenge assumptions. At senior levels, it’s about delivering business objectives through creating an inclusive environment, encouraging collaboration and building effective partnerships including relationships with Ministers.

6. Building Capability for All

Effectiveness in this area is having a strong focus on continuous learning for oneself, others and the organisation. For all staff, it’s being open to learning, about keeping one’s own knowledge and skill set current and evolving. At senior levels, it’s about talent management and ensuring a diverse blend of capability and skills is identified and developed to meet current and future business needs. It’s also about creating a learning and knowledge culture across the organisation to inform future plans and transformational change.

7. Achieving Commercial Outcomes

Being effective in this area is about maintaining an economic, long-term focus in all activities. For all, it’s about having a commercial, financial and sustainable mindset to ensure all activities and services are delivering added value and working to stimulate economic growth. At senior levels, it’s about identifying economic, market and customer issues and using these to promote innovative business models, commercial partnerships and agreements to deliver greatest value; and ensuring tight commercial controls of finances, resources and contracts to meet strategic priorities.

8. Delivering Value for Money

Delivering value for money involves the efficient, effective and economic use of taxpayers’ money in the delivery of public services. For all staff, it means seeking out and implementing solutions which achieve the best mix of quality and effectiveness for the least outlay. People who do this well base their decisions on evidenced information and follow agreed processes and policies, challenging these appropriately where they appear to prevent good value for money.

At senior levels, effective people embed a culture of value for money within their area/function. They work collaboratively across boundaries to ensure that the Civil Service maximises its strategic outcomes within the resources available.

9. Managing a Quality Service

Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements. People who are effective plan, organise and manage their time and activities to deliver a high quality and efficient service, applying programme and project management approaches to support service delivery. At senior levels, it is about creating an environment to deliver operational excellence and creating the most appropriate and cost effective delivery models for public services.

10. Delivering at Pace

Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. For all staff, it’s about working to agreed goals and activities and dealing with challenges in a responsive and constructive way. At senior levels, it is about building a performance culture to deliver outcomes with a firm focus on prioritisation and addressing performance issues resolutely, fairly and promptly. It is also about leaders providing the focus and energy to drive activities forward through others and encourage staff to perform effectively during challenging and changing times.

Application Process

Finding the right role

We’re looking for talented, passionate and enthusiastic individuals who are excited by the challenge of delivering digital & technology services.

There will be a number of opportunities available and will be recruiting for various roles in the following teams:

  • Digital Engagement
  • Delivery
  • Applications
  • Infrastructure & Service Operations
  • Business Operations

If at any point you have any questions, please feel free to contact our Recruitment specialist Simon Topps.

You’ve identified a role - what’s next?

Here is a link to the Civil Service Jobs Website.

(Please bear with us. We’re working towards making this a little more user friendly!)

You’ll have to register with your email address if you haven’t previously applied for a position with us.  Once registered, you will be required to provide your basic contact details and your national insurance number - so make sure you have this info handy.

Thereafter you will find a step-by-step guide of how to apply where you will be asked to upload your CV, a statement of suitability and complete a guaranteed interview form and diversity questionnaire.

Equal opportunities

The Civil Service is an equal opportunities employer so you’ll be asked for personal information about your gender, nationality, ethnic group, disability, age, religion and sexual orientation.

These answers will be confidential and won’t be seen by anyone looking at your application.

If you’d prefer not to answer some or all of these questions, you can select the ‘prefer not to say’ option.

Your CV and statement of suitability

You will have to upload your CV and a statement of suitability, to show how you meet the selection criteria and have the skills needed for the role.

You will be assessed on the information you provide and marked against the core competencies and skills that are required.

This is your chance to show off, so please don’t be shy!

Eligibility and previous Civil Service employment

These are a series of straightforward multiple choice questions, and should be very brief unless you’re a Civil Servant, or have been one in the past.

Guaranteed interview scheme

You’ll be asked questions on whether you are disabled and meet the minimum criteria for the post.

If you qualify you will be invited to an interview under the guaranteed interview scheme.

Declaration under the rehabilitation of offenders act

You will have to answer some questions on whether you have a criminal record. Answering ‘yes’ won’t necessarily rule you out for the role.

And finally...

If nothing takes your fancy at first, be sure to have a look at the Civil Service Jobs website at a later date.

We will be advertising for more posts, so don’t miss out on future possibilities, even if the current roles don’t appeal.

Beyond that, all that remains to say is ‘Good Luck’!

Additional Reading

Cabinet Office Technology Transformation Programme
Tom Read, Launch Programme Director, explains the principles of the programme.

Delivering better ways of working
Stefan Czerniawski discussing the new world of IT within Cabinet Office.

Looking back on what we have delivered
Tom Read, Launch Programme Director, recaps the outcome of the roll-out.

Our Technical Architecture
Dave Holloway describes what we have built.

Government Chief Technical Officers
Liam Maxwell describes the new approach CTOs will follow across government.

Terms & Conditions of Employment

Listed positions are offered on a Fixed-Term appointment for two years and is offered to applicants both inside and outside the Civil Service. There is the possibility of contract extension or conversion to a permanent appointment subject to future business need.

Annual salary increases will depend upon individual performance and contribution to the organisation's success.

Existing civil servants joining on level transfer will retain their current salary. Staff joining on promotion terms will receive up to a 10% increase of their current basic salary or the band minimum, whichever is the greater. Staff joining on promotion will adopt the modernised terms and conditions for the banding which came in to force on 1 July 2013.

There is a choice of excellent pension schemes. More information about pension provisions can be found at Civil Service site

Flexible Working

Flexible working including job-share arrangements may be considered for all roles.

Leave allowances

25 days' paid leave per annum rising to 30 days after five years service. In addition, full-time staff receive eight public holidays and the Queen's Birthday privilege day as well as competitive maternity leave, parental leave and adoption leave.


Staff new to the Civil Service will normally be required to serve a six month probationary period.


All posts will be based in Cabinet Office buildings in Horse Guards Road, London, unless otherwise stated.

Relocation Costs

No relocation costs will be available.

Equality and Diversity

The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person's work.

We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

Assessment for recruitment, selection, appraisal, training and career progression purposes is based both on the individual's ability and suitability for the work. We are committed to providing all staff with opportunities to maximise their skills and achieve their potential, offering flexible working arrangements wherever possible.

As public authorities both departments have statutory duties placed on them that require them to promote equality of opportunity and eliminate unlawful discrimination. We expect all staff to assist the department in meeting these obligations. All staff should have due regard for the need to promote good relations between individuals from different groups and work towards achieving equality of opportunity for all.

Civil Service Code

All civil servants are subject to the provisions of the Civil Service Code (see annex A below) which details the Civil Service values,standards of behaviour and rights and responsibilities. Go to Civil Service Commission site for more information.


We recognise that many staff balance working lives with the demands of a family life. We offer support with childcare and holiday play schemes costs by providing childcare vouchers for staff who meet the eligibility criteria.

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